Sales
Heritage Uniti Wholesale
| LEVEL | CONTACT | PHONE | |
| 1 – Escalation | Current Account Rep | ||
| 2 – Escalation | Chris Sours | (972) 741-9751 | [email protected] |
| 3 – Escalation | David Loeffler | (813) 505-5676 | [email protected] |
Service Delivery
Heritage Uniti Wholesale
| LEVEL | CONTACT | PHONE | |
| 1 – Escalation | Tonya Lupo | 251-442-4588 | [email protected] |
| 2 – Escalation | Karen Bormann | 251-753-0969 | [email protected] |
| 3 – Escalation | David Loeffler | 813-505-5676 | [email protected] |
| 4 – Escalation | Cathy De La Garza | 251-445-1805 | [email protected] |
Heritage Uniti Wireless
Escalation Desk support *** Escalations are Granted Hourly***
| LEVEL | CONTACT | PHONE | |
| 1 – Escalation | Amy Carper | 251-753-4333 | [email protected] |
| 2 – Escalation | Katie Miller | 251-654-6641 | [email protected] |
| 3 – Escalation | Karen Bormann | 251-753-0969 | [email protected] |
| 4 – Escalation | Cathy De La Garza | 251-445-1805 | [email protected] |
Uniti NOC
Heritage Uniti Dark Fiber
Escalation Desk support *** Escalations are Granted Hourly***
| LEVEL | CONTACT | PHONE | |
| 1 – Escalation | | (833) 812-1166 | [email protected] |
| 2 – Escalation | | (251) 345-6835 | [email protected] |
| 3 – Escalation | (251) 345-6835 | [email protected] | |
| 4 – Escalation | | (251) 345-6835 | [email protected] |
| 5 – Escalation | (251) 345-6835 | [email protected] | |
| 6 – Escalation | (251) 305-4168 | [email protected] | |
| Senior Level Peer to Peer Escalations | Leonard White | (251) 305-4169 | [email protected] |
| Senior Level Peer to Peer Escalations | Doug Parker | (251) 305-4165 | [email protected] |
Heritage Uniti Wholesale Lit
Escalation Desk support *** Escalations are Granted Hourly***
| LEVEL | CONTACT | PHONE | |
| 1 – Escalation | | (877) 652-2321 | [email protected] |
| 2 – Escalation | | (251) 345-6835 | [email protected] |
| 3 – Escalation | | (251) 345-6835 | [email protected] |
| 4 – Escalation | | (251) 345-6835 | [email protected] |
| 5 – Escalation | (251) 345-6835 | [email protected] | |
| 6 – Escalation | (251) 345-6835 | [email protected] | |
| 7 – Escalation | NOC Manager On Duty | (251) 345-6834 | [email protected] |
| Senior Level Peer to Peer Escalations | Leonard White | (251) 305-4169 | [email protected] |
| Senior Level Peer to Peer Escalations | Doug Parker | (251) 305-4165 | [email protected] |
Heritage Uniti Cellular Carrier
Escalation Desk support *** Escalations are Granted Hourly***
| LEVEL | CONTACT | PHONE | |
| 1 – Escalation | | (833) 840-6301 | [email protected] |
| 2 – Escalation | | (251) 345-6835 | [email protected] |
| 3 – Escalation | | (251) 345-6835 | [email protected] |
| 4 – Escalation | | (251) 345-6835 | [email protected] |
| 5 – Escalation | (251) 345-6835 | [email protected] | |
| 6 – Escalation | (251) 345-6835 | [email protected] | |
| 7 – Escalation | NOC Manager On Duty | (251) 345-6834 | [email protected] |
| Senior Level Peer to Peer Escalations | Leonard White | (251) 305-4169 | [email protected] |
| Senior Level Peer to Peer Escalations | Doug Parker | (251) 305-4165 | [email protected] |
Billing
Heritage Uniti Fiber Customers:
Heritage Uniti Leasing Customers:
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